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The Business of Belonging

  • Kayla Greig
  • 6 days ago
  • 2 min read

How brands leverage culture to foster community and long-term loyalty


Photo by Alo


Why I Started This Blog

The more I observe modern marketing and advertising, the more I begin questioning why so much branded content feels emotionally disconnected from the audiences it is trying to reach. Despite massive production budgets and fully built-out social media teams, many campaigns fail to resonate because they feel manufactured, performative, and disconnected from the people they are trying to reach. Simultaneously, smaller brands are crafting deeply loyal communities because they understand culture and human connection better. 


I am someone who is deeply curious about why certain ideas, brands, and cultural moments emotionally resonate with people while others feel forgettable. My curiosity naturally pushes me to break observations down into systems, patterns, and frameworks, which is something this blog will often explore. Through writing, I want to analyze the relationship between culture, branding, psychology, and community in a way that feels both analytical and accessible.



My Discipline

I am a senior marketing student at San Diego State University and an incoming intern at a performance marketing agency this Summer (Summer 2026). My discipline is within branding, advertising, culture-forward campaigns, and experiential marketing. Rather than viewing marketing simply as a tool for selling products, I see it as a system capable of shaping consumer perception, identity, and community.


An example of how I operate as a marketer can be seen in a community-based marketing campaign I worked on with Amalfi Jets here.



What I Want to Explore

In Public Writing for Social Change, Ashley Holmes argues that writing should move beyond the classroom and contribute to easily attainable, public dialogues. I believe that advertising and marketing already thrive through public discussion. For years, blogs, newsletters, podcasts, and LinkedIn discussions have become spaces where professionals exchange ideas, analyze trends, and challenge industry norms.


Through this blog, I want to publicly explore branding, culture, and consumer psychology while creating space for discussions that encourage more authentic communication among marketing and advertising professionals.


Some topics you may read about here include:

  • Culture-driven marketing

  • Storytelling in advertising

  • Experiential marketing (One example is Giant Spoon's Raise Your Banners campaign)

  • Community-based marketing

  • Challenger brands

  • The use of AI’s impact on brand perception 



The Business of Belonging

As I continue observing shifts in consumer behavior and digital culture, a theory that has slowly begun to emerge in my mind is that modern branding is moving beyond virality alone. I believe that in an era of digital saturation and emotional disconnection, the brands that succeed will not necessarily be the ones that go viral, but the ones that build scalable, authentic communities rather than one-time moments of attention.


My theory has developed through internships, coursework, and conversations with industry leaders. 


Digital saturation gives us more noise, but not more connection.


Here is a breakdown of how my theory was formed:


Observation: 

People want to feel a part of something; they crave community and to be included in an exclusive space.

What I Think: 

Virality is becoming diluted, and people are craving true, authentic human belonging and connection.

Next Natural Step: 

Brands should create scalable and sustainable systems of belonging, identity, and cultural credibility.

 
 
 

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